Customer Service
We're here to help when you need us!
"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto

Contacting DTB-ENTERPRISES Customer Service  Our knowledgeable Staff of Customer Service Professionals is ready to help you, by Phone or Email!

Contacting Us by Email:
Our Email Support Hours are: Monday-Friday 8 AM to 6 PM Central Time, and part time on Saturdays and Sundays. You can email us any time; our Customer Service Team will respond to your email during those hours.

General Questions: For questions not covered in our general site,
Email us at:

Password Issues For Lost Passwords or other questions regarding your Member Login,
Email us at: 

Order Questions: For questions regarding recent orders, credit card charges, etc., Email us at:  OrderQuestions@dtb-enterprises.com

Product Questions: If you have questions regarding products on this site,
Email us at:

Contacting Us by Phone
Our Phone Support Hours are Monday-Friday 10 AM to 6 PM Central Time.
Please call us at
1-920-540-5485. Please note that we cannot handle Password Requests or Product Questions by phone. Please use the above email addresses for those questions. We will be happy to answer General Information Questions, and immediate concerns for you by phone.

Contacting Us by Postal Mail

Our Mailing Address is: 
6211 Maple St. #204
Marengo, IL 60152